Water meters measure the amount of water used by individuals and/or businesses. As water meters age, the moving parts slow down. Replacing the old meters guarantees accurate billing for water usage.
If you have a water meter that needs to be replaced here is a copy of the letter you will receive (PDF). Note, if you do not receive a letter your meter is not being replaced.
What to expect
- During the 15–30 minute appointment, a city-authorized installer will remove the old meter and install the new one.
- Information from the existing meter and the new meter will be recorded for accurate billing purposes.
- All installers will have appropriate identification and will show it to homeowners on request.